BUSINESS OWNER EDUCATION AND TRAINING
Our process involves your entire business and NOT just parts.
Our approach with all of our Business Growth clients is to provide education and training along with tools and coaching. As we work together, we provide education and training in each of the following areas as well as giving you tools to measure progress and performance.
PRODUCTION AND PRODUCT OR SERVICE MANAGEMENT
Education on Material Management, Costing (Value Stream), Supply Chain, Quality and Error Elimination. All with the goal of controlling or reducing costs sustainably.
MARKETING AND SALES
Education on market research, product/service price, lead generation, closing new business and contract management. All with the goal of increasing revenue sustainably.
CUSTOMER SERVICE AND RETENTION
Education regarding order management, order processing and targeted upselling while also focusing on retaining customers and recovering those who may be seeking another provider. All with the goal of sustainably increasing revenue.
WASTE MANAGEMENT AND TEAM DEVELOPMENT
Education regarding waste reduction, increased productivity and efficiency. Additionally, education regarding employee engagement and team building. The focus here is to reduce costs of production or service.
Professional coaching regarding the process changes above to ensure the necessary results occur.