“I have to lay off employees.” “My production is down and waste is up.” “My competitors are beating me but we have the exact same product.” “Why won’t these people do a better job?”
Sound familiar? I have been a part of leadership in organizations, for a long time, and in several organizations. I have heard all of these expressions and more. All similar in one respect. The solution to preventing or correcting each of them can be found in the same place.
To paraphrase an old axiom I learned in the Army, “The Leader is responsible for everything that does or does not happen in their area of responsibility.” Yes, “The Leader is responsible…”