15 Dec

Business Revenue or Business Value? How About Both

If you are a small or mid-size business owner, I have a question for you?  What is more important to your business?  Is it how many dollars in service product that it sells?  Is it your Margin?  Or, is it the value of your business?  The answer should be yes. But which question(s) depends on what your long-term plans for your business are.

Depending on those plans each of those areas of focus have a different meaning.  In some instances they should mean everything; in others, they may mean little.  Regardless, all are important.  How important, again, depends on your plan for the business.

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01 Dec

Employer of Choice – Just Say No!

We all see the words.  Businesses promote it as if somehow it makes them unique; “WE are an employer of choice.”  “Join us here at XYZ Company; We are an Employer of Choice.”  As if that is the only reason anyone would want to work for any company.  There are many problems with being an Employer of Choice (EOC).  To begin with, any employer can simply decide they are one.

Further, everyone seemingly is one.  There is nothing unique about being an employer of choice.  THAT is the problem; being an employer of choice does nothing for your business.

So what’s the solution?

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10 Nov

Workforce Stability is a Key Performance Indicator

How many of you reading this have experienced a layoff?  Not enough work and BOOM, laid off.  Discontinuing a product or service line and BOOM, laid off.  It is painful as an employee and painful as a business.  Further, the cycle of hire and layoff can be damaging to a businesses Brand and future recruiting efforts.  After all, who wants to take a job when you know in a few months you will most likely be laid off.  There is a way to eliminate or significantly reduce this practice for most businesses.  It takes work, you have to be patient and persevering, you have to use math, but it is proven time and again to help businesses succeed.  It has been proven to drive business success in such a way that staffing the workforce becomes less of a problem.  What is this process?

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03 Nov

Find The Root-Cause Then Solve Your Problem

Last week I wrote about the simplicity of Problem Solving.  A key component of solving any problem is to first identify the problems root-cause.  All too often we address symptoms of a problem and not its root-cause.  Imagine after feeling hot all we did was unbutton a collar or took off a sweater only later to discover that we have a fever and the cause of that fever is an infection from a simple cut.  Trying to solve a business problem based on symptoms alone could end with the same result – you could succumb.  How do you find the root-cause of a situation?  What steps do you follow?

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27 Oct

Going Through the Motions Isn’t Problem-Solving

No one likes problems.  We either try and resolve them or we try to avoid them.  We avoid them by doing nothing or by simply ignoring they exist hoping they will go away.  Sometimes ignoring a problem is a good strategy as not all problems need or deserve our energies to resolve.  However, when we decide to work on resolving a problem how we proceed is important to achieving an outcome.  Too many times I have seen organizations and individuals focus on the process instead of the desired results.  In other words, they spend more time talking about the problem, talking about the problem-solving process and little to no time about executing the solutions to the problems they are trying to fix.  This process focus isn’t problem-solving.

So what is problem-solving?

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