Going Through the Motions Isn’t Problem-Solving
No one likes problems. We either try and resolve them or we try to avoid them. We avoid them by doing nothing or by simply ignoring they exist hoping they will go away. Sometimes ignoring a problem is a good strategy as not all problems need or deserve our energies to resolve. However, when we decide to work on resolving a problem how we proceed is important to achieving an outcome. Too many times I have seen organizations and individuals focus on the process instead of the desired results. In other words, they spend more time talking about the problem, talking about the problem-solving process and little to no time about executing the solutions to the problems they are trying to fix. This process focus isn’t problem-solving.