Assertive communication is how we express ourselves to others in a firm yet positive way. It is different from aggressive communication. Aggressive communication is often viewed as harmful. Aggressive communication is sometimes viewed as a way of establishing individual superiority by putting others down. Some characteristics of aggressive communication are sarcasm, harsh tones (regardless of intent and condescending statements directed toward others. When individuals are feeling stressed nor overwhelmed they tend to communicate in an aggressive manner. Assertive communication, on the other hand, is a more respectful form of communication that considers our own needs while being respectful of the needs and feelings of others.
What can you do to be more assertive and less aggressive in communicating?