15 Dec

Business Revenue or Business Value? How About Both

If you are a small or mid-size business owner, I have a question for you?  What is more important to your business?  Is it how many dollars in service product that it sells?  Is it your Margin?  Or, is it the value of your business?  The answer should be yes. But which question(s) depends on what your long-term plans for your business are.

Depending on those plans each of those areas of focus have a different meaning.  In some instances they should mean everything; in others, they may mean little.  Regardless, all are important.  How important, again, depends on your plan for the business.

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17 Nov

Do Business Coaches Really Add Value?

It is a question I have been asked frequently, especially these last few months.  Always the question revolves around value.  Can a Business Coach add value?  As with many things and not in an attempt to be a smart alec but it depends.  It depends on the Business Coach, and it depends on who wants to be Coached.  Further, it depends on what the person wanting to be coached expects to gain from the relationship.

What creates value for a Business Coaching Client?

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03 Nov

Find The Root-Cause Then Solve Your Problem

Last week I wrote about the simplicity of Problem Solving.  A key component of solving any problem is to first identify the problems root-cause.  All too often we address symptoms of a problem and not its root-cause.  Imagine after feeling hot all we did was unbutton a collar or took off a sweater only later to discover that we have a fever and the cause of that fever is an infection from a simple cut.  Trying to solve a business problem based on symptoms alone could end with the same result – you could succumb.  How do you find the root-cause of a situation?  What steps do you follow?

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27 Oct

Going Through the Motions Isn’t Problem-Solving

No one likes problems.  We either try and resolve them or we try to avoid them.  We avoid them by doing nothing or by simply ignoring they exist hoping they will go away.  Sometimes ignoring a problem is a good strategy as not all problems need or deserve our energies to resolve.  However, when we decide to work on resolving a problem how we proceed is important to achieving an outcome.  Too many times I have seen organizations and individuals focus on the process instead of the desired results.  In other words, they spend more time talking about the problem, talking about the problem-solving process and little to no time about executing the solutions to the problems they are trying to fix.  This process focus isn’t problem-solving.

So what is problem-solving?

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25 Aug

You Don’t Want To Be An Employer Of Choice

It seems to be every business’s goal.  They want to be an employer of choice.  They seek designation for it as if the term somehow makes them better than their competition.  Some simply declare themselves as such while others pursue some local designation or one of the many “Best Places to work for <insert category here>.”  What exactly is an employer of choice?  Is it the right designation or focus for a business, or, is there a different way?

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